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Insurance Account Representative - State Farm Agent Team Member Portland, ME

Insurance Account Representative - State Farm Agent Team Member

Full Time • Portland, ME
Benefits:
  • salary plus bonus
  • Company lunches
  • Work with an experienced agency; +70 years
  • Strong and supportive company culture
  • Pet friendly
  • Opportunity to grow into an agency owner
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Free food & snacks
  • 401(k) matching
  • Profit sharing
ROLE DESCRIPTION:
Join Diane Newman's State Farm Agency and Make a Difference!

Step into a dynamic and rewarding role where you’ll play a vital part in connecting with and supporting our valued clients. Your responsibilities will include:

  • Building Strong Client Relationships: Develop meaningful connections by truly understanding each client’s unique needs, concerns, and preferences, ensuring they feel heard, valued, and supported every step of the way.

  • Serving as a Trusted Liaison: Be the essential link between our customers and the agency, effectively communicating client needs to help align expectations and deliver outstanding service.

  • Engaging in Impactful Conversations: Dive deep into personalized discussions to uncover individual circumstances, enabling you to craft tailored insurance solutions that boost satisfaction and loyalty.

  • Driving Agency Growth: Your dedication to nurturing client relationships directly fuels the agency’s success, encouraging retention and inspiring referrals that expand our community.

  • Enhancing Lives Through Personalized Service: By offering customized insurance options, you contribute to the security and peace of mind of every client, making a real difference in their lives.

This role offers a unique opportunity to advance your career while positively impacting your community. If you are an attentive listener, personable, and sales-driven, we would love to welcome you to our team!



RESPONSIBILITIES:

  • Educate and Empower Clients: Share clear, insightful information about our diverse insurance products and services to help clients make informed decisions that best protect their future.

  • Guide Clients Seamlessly: Support clients through every step of policy applications and renewals, ensuring a smooth and hassle-free experience.

  • Deliver Exceptional Support: Respond promptly and thoughtfully to client inquiries, providing reliable answers and personalized assistance whenever needed.

  • Ensure Precise Record-Keeping: Maintain meticulous and up-to-date records of all client interactions to guarantee consistent, high-quality service and follow-up.



QUALIFICATIONS:
  • 1 year of experience doing in person office work is required.
  • Strong communication and interpersonal skills.
  • Multilingual speakers are encouraged to apply.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.
  • Life/Health and Property/Casualty license preferred. 
Company Culture
 We are a small local company with powerhouse support.  Our customer relationships go back generations, with 2 generations of professionals totaling over 60 years of licensed experience here in the office.


    
Compensación: $50,000.00 - $70,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Join a community of good neighbors

Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none